What clients are saying

I've used MacSOS for years and never been disappointed. Whether onsite or virtual, Steve works very fast to resolve every issue that's holding you hostage. The setup I have is complicated and physically impossible for me to take to any Genius Bar, so Steve is a godsend – and a cheerful and patient one at that! His recommendations on equipment are excellent; he shows me what will solve my problems and why each purchase is best for me. And 99+% of what he says is NOT tech talk – he translates even that fraction to help me be more fluent. Steve is a person I can always trust with my most personal information, whether he's working with it or protecting it. That trust obviously travels throughout his work and is critical to me. I'm amazed at what he can do remotely too! He always keeps me up to date on his schedule, usually arriving right on the dot and he does his very best to handle urgent remote issues. Whether it's for my studio Mac, my laptop, my iPhone or my auxiliary things like printers, drives, mice or keyboards, he sees the whole picture and double checks his work. His receipts are really helpful in identifying all he's completed each time because he works so quickly, solving issue after issue, that it's hard to realize just how much he's actually done until you see that careful and very accurate list on his invoice and notice how smoothly your system is working. It's true. I can get my technical eggs scrambled pretty easily, so I'm no piece of cake for problems, but Steve is so good at sussing out what is really going on and translating and tackling my issues. Throughout the years he has proven his expertise over and over and over and over again. I would not be without him! He is indeed a "Life Safer!" (If you've got a few more stars handy in your back pocket you can add several more here!!)

MACSOS has been my guide as my computer and iPhones evolved and aged along with me. I am 85 and dependent on my ability to use my Mac equipment for communication. photography, graphic creations, calendaring and online research. Through many years, Steve has guided me to select appropriate hardware and software and then make it all functional! I am embarking on my 86th year with a new laptop. Thanks Steve!

They say never cross a bridge until you come to it, but what then? Over the last 20 years, Steve Sorbo at MacSOS has been my guide over all those challenging unexpected bridges I came upon. I am now an 85 year old widow that uses my laptop daily. I use my Mac for graphics and marketing and rely on it to keep my life supplied, my personal communication current and access to world wide news. It is my lifeline. But stuff happens! My 2019 Mac laptop developed a swollen overfed hard drive and simply refused to accept my commands — so frustrating. Once again, I reached out to MacSOS to help me over the bridge to select and order a new laptop and transfer my data. Steve skillfully guided me through selection and set up for my next chapter in technology. The beautiful thing about technology is it is always evolving. I have been able to evolve along with it, thanks to Steve (I did the aging all by myself!). I truly value Steve’s character and reliability. I am grateful to him for always being there in times of my MAC crisis. For more than 20 years, Steve patiently kept me on track. He is a trusted resource in my survival book. He is the best!

So glad I have Steve to help me with all my Apple devices. He is so knowledgeable and personable and always available to help this Boomer out! I highly recommend Steve and his services.

I have successfully used many of the excellent services that Steve Sorbo offers at MacSOS for many years. My professional background includes: First career in Investment Banking, Second career in Clinical Psychology, and recently worked on various Community Social Services based projects. There is no hyperbole in saying that from my extended experiences of working with Steve, he is at the very top of his professional endeavors and yet continues to get better every year. Steve has a vast repertoire of knowledge and experience in his field. Also, importantly, Steve has a significant array of excellent personal skills. The combination of experience, knowledge and fine personal skills makes working with Steve such a pleasurable and productive experience. Whatever I have spent to obtain Steve's services has always added value way beyond whatever I have spent. Working with Steve over many years on many different projects, both professional and personal, and addressing many problem-solving situations, I have consistently benefitted from the successful outcomes of these interactions. As a result, I highly recommend Steve Sorbo MacSOS for both personal and professional computer needs. He is the very best. I rate Steve Sorbo a definite 5 stars!

How many positive adjectives can I use to describe Steve and his MacSOS service? At least a dozen, and more will probably come to mind after I hit the "Submit" key. Either way, I'm always pleased and grateful to have Steve accessible and non-judgmental when I'm struggling with an Apple issue on my desktop or iPhone or tablet or iPad. He's one versatile guy when it comes to dealing with Apple products! Happily, he's patient, understandable, takes time to thoroughly explain issues and recommend fixes, as well as describe what to watch out for so a problem doesn't repeat. I especially appreciate how quickly he responds when I send off a "Help Needed!" email. Thank you, Steve!