by Steve Sorbo | Jun 6, 2025 | Uncategorized
Since ChatGPT launched in late 2022, people have been using AI chatbots to brainstorm, speed up research, draft content, summarize lengthy documents, analyze data, assist with writing and debugging code, and translate text into other languages. Recently, the major chatbots have gained Web search capabilities, allowing them to access live information beyond their training model data.
Using a chatbot effectively requires new approaches to thinking and working, especially when it comes to searching for information. Just as with a human assistant, you need to play to their strengths when figuring out the best ways to get the results you want. Incorporate these tips into your chatbot conversations, and you’ll see significantly better outcomes.
- Be specific and complete: Decades of search engine use push us toward short, focused search phrases with keywords that will appear in the results. In contrast, chatbots thrive on specificity and detail. For instance, prompting a chatbot with “iCloud photos syncing” won’t generate nearly as useful a response as “Tell me what might prevent iCloud from syncing photos between my Mac and iPhone.” Also, don’t shy away from negative prompting—tell the chatbot what not to include or consider in its response. You can even be specific about formatting the output as a bullet list, table, or graph.
- Every prompt is a conversation: We are accustomed to standalone searches, where, if the search fails, you must start over. You’ll achieve much better results with chatbots if you consider everything a conversation. Even responses to specific, detailed prompts may not fully address your question or could lead you to think of additional ones. Ask follow-up questions, clarify what you want to find out or accomplish, provide feedback, or redirect the conversation as needed. (For the ultimate chatbot conversational experience, try voice mode in the ChatGPT or Claude apps, where they talk back to you. It’s excellent for capturing ideas, refining your thinking, or just doing a brain dump.)
- Edit your last prompt: If the most recent response from a chatbot is entirely unsatisfactory, you may have better luck editing and resubmitting it rather than informing the chatbot that it has made a mistake. There’s usually an edit link or pencil button that appears when you hover over it.
- Context can help: Most chatbots maintain libraries of previous conversations, allowing you to search through them to find old ones easily. Because chatbot responses improve with more context, it can be helpful to return to one of those conversations when you want to explore that topic further. Similarly, if you’re asking a chatbot to create something similar to something you’ve already done, provide the previous work as an example.
- Ask it to role-play: Another way to increase context is to ask the chatbot to “act as” a particular type of professional, such as an editor, coach, marketer, or software developer. In essence, you’re asking the chatbot to respond in the context of a certain role. Conversely, it can be helpful to ask it to tailor its response as if you were a high school student, someone with a basic understanding of the topic, or an expert in the field.
- Know when to start over: Although context is key, chatbots have a limited memory, so long conversations can overwhelm what’s called the “context window.” If you notice the chatbot hallucinating, starting to repeat itself, or going off into the weeds, try saying, “Please summarize what we’ve discussed in a prompt I can use to continue working on this topic.” Then, copy that prompt into a new chat before continuing the conversation.
- Force Web searches as necessary: Most chatbots make it explicit when they are searching the Web, which means you can also tell when they aren’t searching and are thus relying on potentially outdated training data. If you want to ensure that you’re getting the latest information, tweak your prompt to start with something like “Search for…”
- Test its limits: Since every chatbot response is based on just what you say in the prompt, it won’t necessarily go as deep as you would like. Try asking it to critique its own output, generate multiple options, or present the best argument for different perspectives. You can even request it to be more cautious or more creative. It’s fine to challenge a chatbot in ways that would be socially inappropriate with another person.
- Save and reuse effective prompts: When you identify prompts that work particularly well for recurring tasks—such as generating meeting summaries, analyzing data, or drafting specific types of content—save them for reuse so you don’t have to start over each time.
- Don’t believe everything you read on the Internet. While chatbots are incredibly confident and often truly astonishing in what they can produce, it’s your responsibility to verify important facts and details (just as with human-created information, which isn’t necessarily any more trustworthy). The statistical models they use can lead to completely fabricated information. Although this is less true with Web searches, even there, they can combine information in ways that simply aren’t accurate.
- Try deep research: Bonus tip! Many chatbots offer a so-called deep research mode, which allows the chatbot to go off for 5 or 10 minutes to gather information, analyze it over multiple steps, and produce a much more comprehensive response. Deep research is too slow for a conversation, but it can provide a good foundation when you’re exploring a new topic that requires a lot of detail.
While AI chatbots are powerful tools, they work best when you think of them as collaborative partners rather than magical solutions. The key is experimentation—try different approaches, refine your prompting style, and don’t hesitate to push the limits of what they can do. Start with these fundamentals, but remember that becoming proficient is an ongoing process.
(Featured image by iStock.com/Memorystockphoto)
Social Media: Getting the most out of ChatGPT and Claude requires a different approach than using a traditional search engine. Learn ten essential tips for better prompting, from being conversational to leveraging context and even role-playing.
by Steve Sorbo | Jun 6, 2025 | Uncategorized
As digital threats become increasingly sophisticated, individuals need protection just as much as businesses do. According to the Federal Trade Commission, Americans lost $12 billion to fraud in 2024, with a significant portion coming from digital scams. While we’d all like to think we’re too savvy to fall for such schemes, even security experts can become victims: Troy Hunt, creator of the Have I Been Pwned site that tracks data breaches, recently fell prey to a sophisticated phishing attack.
As cyber threats evolve and become more convincing, personal cyber insurance is becoming increasingly common, either as a standalone policy or as an add-on to a standard homeowner’s or renter’s policy. It can help you recover from cyberattacks, online fraud, ransomware, identity theft, social media hijacking, cyberbullying, and similar threats.
The financial impact of these incidents can be significant. The average loss from identity theft is between $500 and $1,500; however, sophisticated scams can result in far greater damages. For example, an individual lost $30,000 to a “pig-butchering” scheme, though they fortunately recovered $25,000 through their cyber insurance policy.
What Personal Cyber Insurance Covers
Although the specifics vary by policy, personal cyber insurance typically protects in three key areas:
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- Identity theft recovery: Coverage for expenses related to restoring your identity, including legal fees, lost wages, and document replacement
- Fraud reimbursement: Recovery of money stolen through cyber attacks, including unauthorized charges, stolen bank funds, and deceptive transfer fraud
- Cyber extortion coverage: Payment for ransom demands and professional negotiation services if your data is held hostage
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- Data breach response: Professional IT services to recover compromised data and restore systems
- Device recovery: Assistance with cleaning infected devices and replacing damaged smart home systems
- Credit monitoring: Ongoing surveillance of your credit reports and financial accounts
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- Cyberbullying support: Coverage for counseling, private tutoring, and reputation management
- Legal assistance: Access to legal professionals specializing in cyber-related incidents
- Identity restoration: Dedicated help with replacing documents and clearing fraudulent records
However, as with other forms of insurance, it’s important to be aware of common exclusions that cyber insurance won’t cover:
- Prior incidents: Cyber policies won’t cover known compromises that occurred before the policy’s start date.
- Intentional acts: Self-inflicted losses or intentional policy violations are not covered.
- Business-related incidents: Coverage is for personal activities only unless otherwise specified.
- Cryptocurrency scams: Most policies don’t cover cryptocurrency losses.
- Poor security practices: Failing to maintain basic security measures may void coverage.
- Physical device damage: Standard damage to devices is typically covered by homeowner’s or renter’s insurance.
Getting Personal Cyber Insurance
For many people, the easiest way to get personal cyber insurance is as an endorsement (an add-on) to an existing homeowner’s or renter’s policy. That’s the case with State Farm, for instance. These endorsements are often quite affordable, with fees as low as an additional $25 per year, and they provide coverage up to $100,000.
Those who need a dedicated cyber insurance policy can look into the broker-sold Cyberboxx Home, which NFP sells directly as DigitalShield in many states, and Allstate Identity Protection, which focuses on identity theft. Prices start around $65 per year.
For most people, the most straightforward and economical approach is adding an endorsement to an existing policy. Contact your insurance broker and see what they can provide—even if your policy doesn’t offer what you want, they may be able to put together similar coverage for you. Of course, if you don’t yet have an insurance policy or are looking to switch providers, it’s worth reviewing exactly what’s covered, along with costs and coverage limits, when comparing policies or insurers.
Don’t Ignore Key Security Practices
Having cyber insurance doesn’t allow you to skimp on security. Even if an insurance policy recompenses you for lost money, having your identity stolen or being tricked into transferring funds to a scammer will be a huge hassle. Worse, being sufficiently negligent could prevent you from receiving coverage.
To reduce the chance that you’ll need to file a cyber insurance claim—and to ensure your policy remains valid—follow these essential security practices, which we’ve recommended many times:
- Use strong, unique passwords with a password manager.
- Enable two-factor authentication wherever available.
- Keep all devices and software updated.
- Maintain backups of important data.
- Be cautious with unexpected links or attachments.
- Monitor financial accounts regularly.
While personal cyber insurance can’t prevent attacks, it provides crucial financial protection in our increasingly digital world. As scammers ramp up the sophistication of their tactics, having a safety net becomes ever more important.
(Featured image by iStock.com/inkoly)
Social Media: With Americans losing $12 billion to fraud in 2024, personal cyber insurance is becoming essential. Learn what it covers, what to look for in a policy, and how it complements good security practices.
by Steve Sorbo | Jun 6, 2025 | Uncategorized
Is your child heading off to college soon? Now is a good time to consider getting them a new Mac, especially if their current computer is old or unreliable, is shared with other family members, or was a school loaner. If you haven’t been keeping up with Apple’s Mac lineup, you might be unsure which model is the best choice.
First, check with the college before making a purchase. Although less common than in the past, some college departments have specific requirements based on the software used by students in their classes. Generally, these requirements focus on processor type, amount of RAM, and storage space. Current Macs should meet or exceed all of these requirements. A more significant issue arises if the college requires a Windows machine; in that case, determine whether the requirement is based on specific Windows-only software or simply a preference by the IT staff to maintain a uniform support environment. Second, see if the college offers educational pricing—most do—to save a few hundred dollars off the prices listed below. Regardless, Apple often has a Back to School offer.
Choose a laptop instead of a desktop Mac. Students lead mobile lives and need to work in various locations on campus, so having to head back to the dorm to use an iMac or Mac mini will be limiting. Plus, they often need to work during breaks, so they need a Mac that’s easy to carry home. A student accustomed to taking notes on an iPad with a keyboard and Apple Pencil might manage to use that alongside a desktop Mac, but most students should opt for laptops.
In the past, deciding on the best model for a given student was more challenging, but Apple’s speedy and power-efficient M-series chips make the decision easier. We see three primary scenarios:
- Most students: Buy Apple’s MacBook Air, the company’s lightest and least expensive laptop. Within the MacBook Air lineup, there are three options. The most affordable is the 13-inch M1 MacBook Air from 2020, which costs $649 and is exclusively available at Walmart. Purchase it only if budget is the primary concern. The other options include the 13-inch or 15-inch M4 MacBook Air models introduced in March 2025. The 13-inch M4 MacBook Air features a 13.6-inch screen, much faster performance than the M1, a memory ceiling of 32 GB, and up to 2 TB of storage, starting at $999. For those interested in a larger display, the 15-inch M4 MacBook Air is a great choice, beginning at $1,199. Otherwise, it’s nearly identical to its smaller sibling.
- Better specs: If performance is more important than price—especially if your student will be working on processor-intensive tasks like video editing—consider the 14-inch MacBook Pro. It features a powerful M4, M4 Pro, or M4 Max chip, and the M4 Pro and M4 Max models can be configured with significantly more memory. While its 14.2-inch screen is physically slightly smaller than that of the 15-inch MacBook Air, it offers a somewhat higher resolution. The price starts at $1,599 but increases quickly with the M4 Pro and M4 Max chips. (There’s also a 16-inch MacBook Pro, which is available only in M4 Pro and M4 Max configurations and exceeds the needs of most students.)
- Windows compatibility: The only downside of the transition to Apple silicon is that it’s more challenging to run Windows using virtualization software like Parallels Desktop (available at half price for students) or VMware Fusion (free for personal use). If Windows compatibility is a bonus but not essential, either of those with the Arm version of Windows 11 should work for most apps. However, if Windows compatibility is crucial, your options are a used Intel-based MacBook Pro or—much as we hate to say it—a PC laptop that runs Windows natively.
No matter which laptop you choose, you’ll need to select a processor, memory size, and storage capacity:
- Processor: With the 13-inch M1 MacBook Air, you’re limited to the M1 chip with an 8-core CPU and a 7-core GPU. The 13-inch M4 MacBook Air models always come with a 10-core CPU, but you can pay $100 to upgrade from an 8-core GPU to a 10-core GPU. The 15-inch M4 MacBook Air comes standard with a 10-core GPU. Although the performance difference isn’t likely noticeable with everyday apps, it might be worth upgrading for $100, just in case. The 14-inch MacBook Pro offers a choice between the M4, M4 Pro, and M4 Max; the decision ultimately comes down to balancing potential performance needs against increased costs. Few students will need—or even notice—an M4 Pro, and even fewer will need an M4 Max.
- Memory: The 13-inch M1 MacBook Air from Walmart comes with only 8 GB of memory, which is sufficient for most college students. The M4 MacBook Air models start at 16 GB and offer options for 24 or 32 GB. With the 14-inch MacBook Pro, the memory capacity varies with the chip. The M4 chip offers 16, 24, or 32 GB, similar to the MacBook Air. The M4 Pro comes standard with 24 GB, but you can choose to upgrade to 48 GB. The M4 Max has a standard memory spec of 36 GB, with upgrade options to 48, 64, or 128 GB. Students can typically stick with 16 GB or choose 24 GB for more demanding tasks—few will require 32 GB or more.
- Storage: For all MacBook Air models, 256 GB is the minimum storage option, and you can upgrade to 2 TB on all devices sold by Apple. The 14-inch MacBook Pro starts at 512 GB and provides upgrades up to an impressive 8 TB. Choose the storage capacity based on two factors: budget (storage can get expensive quickly) and anticipated usage (audio and particularly video production can consume a lot of space, as can large quantities of photos, but most other uses don’t require as much). Keep in mind that connecting an external Thunderbolt SSD or hard drive is an easy way to offload large files that don’t always need to be readily available. Large files can also be kept in cloud-based storage.
For most students, the best choice for a Mac that is likely to last throughout four years of college is the 13-inch or 15-inch M4 MacBook Air, equipped with a 10-core GPU, 16 GB of memory, and 512 GB of storage. While the 15-inch model has a larger screen, it’s also heavier and takes up more space in a backpack, so consider portability when making your final decision. Be sure to budget for AppleCare+ as well; it’s almost guaranteed that some mishap will occur with a student laptop, and AppleCare+ covers up to two incidents of accidental damage each year.
We recommend talking with your child to learn more about what they think they’ll need—and make sure to compare it to the college’s recommendations—but if you have any questions afterward, feel free to reach out to us.
(Featured image by iStock.com/Zbynek Pospisil)
Social Media: Which Mac is best for a college student in 2025? Our short answer is either the 13-inch or 15-inch M4 MacBook Air. However, students with substantial processing needs (such as audio or video editing) might want to consider the 14-inch MacBook Pro.
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